Nexus Engineering Group, Inc. Privacy Policy

Nexus Engineering Group, Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, nexusegroup.com, and use our services. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our website and related business operations. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that can identify you (“Personal Information”) and information that does not identify you (“Non-Personal Information”).

1.1 Personal Information You Provide Voluntarily

We collect Personal Information you directly provide to us when you:

  • Request an Estimate or Contact Us: Name, company name, phone number, email address, physical address (for project location), and details about your project needs.
  • Subscribe to our Newsletter/Blog: Email address.
  • Apply for Employment: Resume, cover letter, employment history, and other relevant information.
  • Provide Feedback or Testimonials: Name, company name, and the content of your feedback.

1.2 Information Collected Automatically (Non-Personal Information)

When you visit our website, we may automatically collect certain Non-Personal Information using various technologies, including:

  • Log Data: Your IP address, browser type, operating system, referring pages, exit pages, dates and times of access, and clickstream data.
  • Cookies and Tracking Technologies:
    • Cookies: Small data files stored on your device that help us improve your experience, analyze site usage, and track interactions. (See Section 3 for more details.)
    • Web Beacons/Pixels: Electronic files used to count users who have visited certain pages or opened emails, and other related website statistics.
  • Device Information: Type of device, unique device identifiers, mobile network information
  • Location Information: General geographic location derived from your IP address.

2. How We Use Your Information

We use the collected information for various business purposes, including:

2.1 To Provide and Manage Services

  • Responding to your inquiries and requests.
  • Communicating with you about your projects and our services.
  • Performing the services you have requested (e.g., Engineering Design, Procurement, Construction Management).
  • Sending administrative information, such as changes to our terms, conditions, and policies.

2.2 For Marketing and Communication

  • Sending marketing communications, newsletters, and promotional materials related to our services that may be of interest to you (you can opt-out at any time).
  • Personalizing your experience on our website.
  • Inviting you to provide feedback or testimonials.

2.3 For Operational and Business Purposes

  • Maintaining and improving our website’s functionality and user experience.
  • Analyzing website usage and trends to understand how users interact with our site.
  • Debugging and troubleshooting.
  • Conducting internal audits and data analysis.
  • Detecting, preventing, and addressing technical issues, fraud, or other illegal activities.
  • Recruiting and evaluating job applicants.

2.4 For Legal and Security Purposes

  • Complying with applicable laws, regulations, legal processes, or governmental requests.
  • Protecting our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
  • Enforcing our terms and conditions.
  • Responding to emergencies.

3. Cookies & Tracking Technologies

3.1 What are Cookies?

Cookies are small text files placed on your device by a web server when you access a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

3.2 How We Use Cookies

  • Essential Website Functionality: To enable core features and ensure the website operates correctly.
  • Analytics: To understand how visitors interact with our website, track website traffic, and identify popular content using tools like Google Analytics.
  • Personalization: To remember your preferences and provide a more personalized experience.
  • Marketing/Advertising: To deliver relevant advertisements to you on other websites (e.g., through remarketing campaigns).

3.3 Your Choices Regarding Cookies

Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information on how to manage cookies, refer to your browser’s help documentation.

4. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, customer service, marketing assistance, and IT services. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

4.2 Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate transaction, your Personal Information may be transferred to the acquiring entity or successor. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information.

4.3 Legal Requirements and Protection of Rights

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation (e.g., subpoenas, court orders).
  • Protect and defend the rights or property of Nexus Engineering Group, Inc.
  • Prevent or investigate possible wrongdoing in connection with the website or services.
  • Protect the personal safety of users of the website or the public.
  • Protect against legal liability.

4.4 With Your Consent

We may disclose your information to other third parties with your express consent.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When we no longer need to retain your Personal Information, we will securely dispose of it in accordance with our data retention policies and applicable laws.

7. Your Choices and Rights

  • Opt-Out of Marketing Communications: Follow the “unsubscribe” instructions in any marketing email. Non-promotional communications may still be sent.
  • Accessing/Updating Your Information: Contact us using Section 11.
  • Do Not Track Signals: Currently, we do not respond to “Do Not Track” browser signals.

8. Third-Party Links

Our website may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Review the privacy policies of every site you visit.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. Parents/guardians who believe their child has provided us with Personal Information should contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Continued use of our website indicates your acceptance of the revised Privacy Policy.

11. Contact Us

Nexus Engineering Group, Inc. - Email: Privacy@nexusegroup.com - Phone: 216-404-7867 - Mailing Address: 1422 Euclid Avenue, Suite 1400, Cleveland, OH 44115

7. Your Choices and Rights

To the best of its knowledge, Nexus Engineering Group, Inc. provides accurate and up-to-date information on its website. However, it accepts no responsibility and provides no guarantee as to the currency and accuracy of and expressly disclaims any such obligation.

We strive to publish the most accurate and reliable information on our website. However, we cannot guarantee the accuracy of all information published. Any liability for errors or omissions on our website is excluded.